Operational Resource Assignments move from 'Approved' to 'Pending' after weekly time card submission

[ReshmaNarale]

Hi Community,

I need your support regarding an issue in SMP where Operational Resource Assignments are moving from "Approved" to "Pending" after the weekly timecard submission.

Thanks,

Reshma

[Kieran Anson]

I've just reviewed baseline functionality, and creating a timecard against an operational resource assignment doesn't cause the resource status to change on creation, submission, or approval.

Have any custom BRs been introduced?

Have you used script tracer?

[ReshmaNarale]

Hi @Kieran Anson 
I’ve reviewed the custom Business Rules and haven’t found anything relevant. I wasn’t able to use Script Tracer due to an access issue. Could you please advise what else I should check? Also, can you help me identify the functionality responsible for changing the resource status when a timecard is submitted?

[Kieran Anson]

There is no OOTB functionality to modify the resource status when a timecard is submitted from what I can identify

[ReshmaNarale · Accepted solution]

The issue was caused by a bug in Resource Management Workspace version 5.2.0. Updating the workspace to the latest version resolves the problem.