Operational Resource Plans

[Linda_G]

Looking for advice on how you all setup your operational resource plans?  Do you do it by group or user?  Right now we use one group, but I was looking at moving to assignment groups and using those for resource groups as well.  However there's also the possibility of setting them up by user. 

Can you tell me pros and cons of each?  It seems if we set them up by group then the operational resource plans can't be updated from the new resource workspace, has anyone experienced this?

Thanks

[Pranav_Thanedar]

@Linda_G ,

You are correct, group resource assignments cannot be approved from the Resource Management Workspace. We have created a separate module for that and unfortunately, resource managers need to navigate to the native UI to approve those. I have however received confirmation from ServiceNow that they are working on bringing group assignments approval on RMW in the near future. 

Coming to the implementation of operational assignments, we are doing it according to resource groups and have suggested resource managers in collaboration with other folks (Project Managers/User's Manager's) to create operational resource assignments on a quarterly basis. We are only using the KTLO type right now and using % type of allocation instead of hours. 

The only question we have right now is to figure something out related to out of office operational assignments for employees. That is a tedious and manual effort for us right now. 

I hope this information is helpful in someway.

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.

Regards,

Pranav Thanedar