Planning Items not showing on Portfolio Planning

julianada-s
Tera Expert

Hi Friends! 🙂

Whenever I create a Portfolio Plan, the planning items does not show on the planning items list. Even if the chosen Portfolio has lots of projects and demands and within the date range. Why?

1 ACCEPTED SOLUTION

Alpa82
Mega Sage

 Hi @julianada-s  tcheck here is a Import button on the top right corner

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6 REPLIES 6

Chris Everding
ServiceNow Employee

Can you confirm you've enabled the integration to create the planning items from your projects and demands? It's in Strategic Planning -> Integrations.

julianadas_0-1785313004207.png 

This? It there something missing here? Like, should say specifically Projects and Demands??

 

Alpa82
Mega Sage

@julianada-s  When you open the integration record on your screenshot, did you Generate the default mapping and run the Import?

also check if you have this property set to UPSERT   
com.sn_align_cmn_int.bulk_import 

Alpa82_1-1785352117677.png

 

 

Alpa82_0-1785352044559.png

 

 

Hi Alpa82! I changed the value to "upsert":

julianadas_0-1785404934570.png

And on the "Aligment integration" I clicked "Generate Default Mapping Configuration" wich generated these 5 records: 

julianadas_1-1785405079184.png

How do I "run the import"? I tried a new Portfolio Plan and still not showing the items.

 

Thank you so much!