Project Workspace

[Raymond Coates]

I'm trying to move my work into the new project workspace, but one of the things that drives me absolutely bonkers is the lack of ability to filter the list of projects under my projects and all projects.  Sure, you can search or use some sorting methods, but I really have no desire to see the stuff that is complete on the regular.  Is there a way to configure a filter for the view of the projects?

[Angela Olson]

We have had this complaint for years and there is an idea in ServiceNow's backlog, but no luck so far in getting it.  It seems so simple and would be a huge win for us.  Just wanted to say you aren't alone.  

[Namita Mishra · Accepted solution]

Hi @Raymond Coates ,

You are absolutely correct... Filter capability is useful for a better user experience.

Good news is that this will be available in New project Workspace starting Xanadu release which is planned to be GA in current quarter.

I have created a video to showcase the same.

Hope this answers the query and if it does, please mark the answer as correct response.

Happy SPM Learning!

Thank You!

Namita Mishra

[Raymond Coates]

Thank you for the reply, @Namita Mishra.  I look forward to the video.

We just moved to Washington last month, so hopefully, we can take on Xanadu sooner than later.

I want to say that my team's lack of adoption of the new project workspace is primarily due to the lack of this one feature. It has made it unusable and left us using the old interface. There was enough functionality for our needs in Utah to make the switch, but the lack of this filter left us staying with the old interface. From a UX standpoint, this is a huge miss by the product manager not to have a filter on that page.

[Namita Mishra]

Hi @Raymond Coates ,

I have updated earlier response and shared the video, please check.

By the way, I feel this pain as a user and appreciate the feedback.

On Xanadu upgrade, share this capability with business users in your company to increase the new project workspace adoption. 

Please mark it as correct response, if new capability is able to solve the query.

Happy SPM Learning!

Thank You!

Namita Mishra