Resource capacity in SPW shows zero records to non-admin user

SUBHAM_SHAW_SN
Tera Guru
Tera Guru

I cannot see resource capacity for the following filter in SPW

SUBHAM_SHAW_SN_0-1752169147331.png

 

Though the same filter provides records if we use an admin profile.

 

A help would be appreciated.

1 ACCEPTED SOLUTION

SUBHAM_SHAW_SN
Tera Guru
Tera Guru

I have got an answer for this. The resource capacity filter in the above image pulls data from the table Attribute Aggregate Combinations(sn_plng_att_core_cpaam_combination).There were two query range ACLs included by ServiceNow were not available in PROD. Hence, the non-admin users were not able to view this. Once we pushed this ACLs from DEV to PROD, it started working.

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1 REPLY 1

SUBHAM_SHAW_SN
Tera Guru
Tera Guru

I have got an answer for this. The resource capacity filter in the above image pulls data from the table Attribute Aggregate Combinations(sn_plng_att_core_cpaam_combination).There were two query range ACLs included by ServiceNow were not available in PROD. Hence, the non-admin users were not able to view this. Once we pushed this ACLs from DEV to PROD, it started working.