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Resource Capacity

kamleshdhak
Tera Contributor

Hi team,

Can we change the resource capacity from FTE to hours at Portfolio Planning Workspace.

Please see the screenshot below, in the image below, we can see it's displaying number of person(FTE), I want it in hours instead of FTE:-

1 REPLY 1

Mariam_Ahmed
Tera Guru

Hi @kamleshdhak,

In the Portfolio Planning Workspace (specifically the Capacity Planning view in Strategic Planning/SPW), the resource capacity is displayed in FTE or % Utilization by design.

As of current versions (including Vancouver, Washington DC, and the upcoming Zurich release), there is no out-of-the-box toggle to switch the high-level Capacity Planning view from FTE to Hours.

If you found this response useful, please mark it as Helpful and accept it as the Solution to help others with similar questions.


Best regards,

Mariam Ahmed.

Mariam Ahmed

ServiceNow Developer | Here to Learn, Here to Share