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Resource Management Licensing

phil_bool_unifi
Kilo Sage

Is it still the case that Resource Management is licensed based on the number of users with the pps_resource role, rather than the number of Resource Profiles created by the Employee Definition?  I know HR's model is based on profiles, but I was under the impression the Resource licensing still worked from the role.

The documentation around this seems to be a little sparse these days - I presume I'm just missing something.

2 REPLIES 2

Mark Manders
Giga Patron

To be 100% sure: contact your ServiceNow account rep, because they just released their new licensing models, so who knows.

But last time I checked, it was role based. 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Namita Mishra
ServiceNow Employee

Hi @phil_bool_unifi ,

SPM license is based on number of active users.

Please connect with the account executive for the license specific queries.

 

Thank You!

Namita Mishra