We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Resource Management Over Allocation

EWood
Tera Contributor

Hello,

 

Very recently, our application stopped over allocating past zero hours if a resource is over allocated.  In the past, the system would display the over allocation in the negative numbers, i.e. -16, -60 hours.  Now, it will stop at 0 and partially allocate hours.  Is there a business rule that governs this "feature"?  We want to be able to show how over allocated a resource might be.

 

Thank you.

0 REPLIES 0