Resource Management Workspace- Resource cards filter error

JiotodeM
Tera Contributor

We are trying to create filter on resource cards but we are getting a issue of " java.lang.ArrayIndexOutOfBoundsException: Index -2 out" upon selecting the filter tab, anyone has any idea why we are getting this error we inspected it we found out 

-Scripted REST Resource
getTopGridAllocationsData is probably the reason for this error,
Also for the same we are also getting one more error for "This filter is fetching more than 100 resources. Please modify your filter to be less than 100 resources" when we apply filter to it why we are getting this error 
we updated the value of these system properties-
 
 com.snc.resource_management.number_of_users_to_fetch_in_finder_at_once
com.snc.resource_management.number_of_records_to_fetch_at_a_time 
 
both to 200 still we are getting error
 
 
any helpful information is appreciated 
Thanks in advance
 
JiotodeM_0-1779284468836.pngJiotodeM_1-1779284519716.pngJiotodeM_2-1779284731125.png

 

 

1 REPLY 1

Tanushree Maiti
Giga Patron

Hi @JiotodeM 

 

Refer this post : Resource Card filter not working 

 

You can raise a case (Hi Ticket ) to your Servicenow Vendor on this issue.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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