RMW - Resource Card Filters

B3N_AU
Tera Guru

Hi,

 

Filter by gives out two options, Resource & Work type which are by Task and Employee profile.

I want to be able to filter by both. An example of this would be filtering to show me Projects where State is Work in Progress(Work type->Project->State=Work in Progress) and Employees that are external(Resource->Employee type=Internal).

You can only do one or the other. I would be nice if there was an option to be able to Filter by Resource Assignment. That would give you the linkages between both Task and User.

Has anyone run into this issue? Any tips on expanding the filtering options?

Cheers Ben

1 ACCEPTED SOLUTION

HayleyAlexander
ServiceNow Employee
ServiceNow Employee

Hello Ben,

 

This is something we are working on, combining the two tables. My recommendation would be to filter the card by resource-employee and then use the "Group By" capability to show group by projects. It won't exactly tell you what's "Work in Progress" but the dates for the resource card will only show work

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1 REPLY 1

HayleyAlexander
ServiceNow Employee
ServiceNow Employee

Hello Ben,

 

This is something we are working on, combining the two tables. My recommendation would be to filter the card by resource-employee and then use the "Group By" capability to show group by projects. It won't exactly tell you what's "Work in Progress" but the dates for the resource card will only show work