Unable to Open Tasks from Resource Cards in Resource Management Workspace

krishnasuma
Tera Contributor

Currently, in the Resource Management Workspace, when I open a resource card and expand any user record, clicking on anyimage (3).png task under that user does not open the corresponding record. Nothing happens when the task is selected.

Could you please confirm whether this behavior is due to any functionality changes introduced in the Zurich release, or if it is likely caused by a configuration issue in our instance?

2 REPLIES 2

Alpa82
Mega Sage

On our instance , Australia patch 5, clicking on the project or  project task opens the record.

Pradeep38
ServiceNow Employee

Hi @krishnasuma The click should open the project. There is no change in behaviour. Please see if there is any customisation done for the resource board macroponent.