SPM: Cost plans issue
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-27-2025 12:02 AM
I'm working on the SPM (Strategic Portfolio Management) module in ServiceNow and facing an issue with cost plan calculations.
In a demand record where there are already around 40 existing cost plans, when a user creates a new cost plan, some calculation logic runs automatically. This calculation is supposed to consider all existing cost plans and update some values accordingly.
The issue is that when the total number of cost plans is small (e.g., 4–5), the calculation works perfectly. But when there are already many cost plans (e.g., 40–50), and a new one is added, the calculation sometimes produces incorrect results.
Need suggestions on this.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-27-2025 08:48 PM
Hi,
Cost Plans contribute to Total Planned Cost aggregation at respective Demand record. Any new Cost Plan creation expected to reclaculate Demand Total Planned Cost.
If you could notice and share specific pattern where this issue is observed that will helpful to root cause or come up with workaround, for example updating existing cost plan , creating new cost plan from background script etc.
Yogesh