Hi @SathishkumaK ,
SPM Demand and Jira Flow Diagram: The process involves creating a demand in ServiceNow SPM, which gets assessed and approved. Once approved, it is converted into a project. where as A Demand Workflow in Jira involves creating, prioritizing, and approving demands, followed by task creation and execution.
Why SPM and Its Superiority: SPM provides centralized visibility, integrates with ITSM/ITOM, and offers end-to-end service management from strategy to execution. Unlike traditional project management tools, SPM focuses on managing services as a portfolio, prioritizing business alignment, risk management, and financial optimization. Its integration and automation features make it superior for large-scale service management.
SPM Big Picture: SPM aligns IT services with business goals, manages the service lifecycle, optimizes resources, and tracks financial impacts. It emphasizes continuous improvement and portfolio optimization, ensuring services evolve with business needs and deliver maximum value.
In summary, SPM is a comprehensive solution for managing and optimizing IT services, making it more strategic and valuable compared to other tools.
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Regards
Runjay Patel - ServiceNow Solution Architect
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