Have been asked to see how can track the amount of time it takes to get a story completed in ServiceNow. In Jira there is a workflow associated with story to see how much time is takes for gather requirement, development, QA, completion so I need to ...
Hi , My manager wants to have the Incidents / Requests assigned to a particular group in his dashboard .He also wants to have a email notification , whenever a incident/request is assigned to that groupBut problem is , he should not be a member o...
Hi,How do I show more characters on a list. Currently it just comes up as ...Thanks,Riaz
I am new to this so i could be missing something very obvious.I have a project setup with task and resource assignments and would like to track the actual effort logged by the resource. The resource has submitted a timecard against a task on the pr...
Hi All;The Existing script "simultaneous Update alert" is not working for custome app.We have four custome app created in SN. It is not giving any alert when more then one user updating same ticket during same time. The script "simultaneous update al...
what is difference between business rules and global business rules?
I believe the following KB may explain my issue or at least explain why we are having an issue with this in Geneva. ServiceNow KB: PRB645197: Visual Task Board users do not see the list of boards to which they have access when using the… We have a ...
in which table bsm maps are stored
hi folks,how to trigger notifications/emails from ui action.regardsburra
How can we add few more tasks to existing project template.Thanks,Y Anji
Is there a specific role required to enable a user edit the story/scrum tasks assigned to them? They do not need to be able to create new stories, just once they get assigned a task they are able to update it and close when complete?
HiI am trying to set values of the field on submit with the response which i get from my SOAP call and i am able to see that in alert. but i am not able to set that to my string fields can you please let me know what am i doing wrong in below stateme...
Hi,I want to show the record number on Header next to " Trouble Ticket" . Please refer the below image. There is a Number to this record and i want to populate that next to Trouble ticket. Please let me know where i can change this.Thanks,Raghu.
Can someone help me an idea on how to trigger a record update in workflow?I have a catalog with asset record fields, when this catalog item filled in and submitted approval workflow should trigger and after approved it should capture the changes from...
I need to pass the retrieved value from g:evaluate outside of it. Here in the below script i have inci.name from g:evaluate want to pass it to <td> tag .how can i do this?<tr> <g:evaluate var="jvar_data" object="true"> var inci = new GlideRecord(...
