Resolved! Assignment Group Merging
Hey Folks,Does anyone has idea for what will happen when we merge two different assignment groups?Thanks & RegardsAkshay JainService-now developerIndia
Forum Posts
HeQuestions in regards to Demand Management
Hello all,Recently, I started getting familiar with the Demand module of ServiceNow. I am using it on a DEV instance, which runs on Jakarta, Patch 5. I already went through the documentation in docs.servicenow.com, and also watch the short demo video...
Closed Complete Project Tasks showing as Active
We have started using the projects application within ServiceNow and I have been looking into an issue that is being reported to me. We have 'My Work' reports setup on our homepages to show Active Assigned tasks for a user. They are finishing work on...
Deleting comments in visual task board
Hello there ServiceNow Community..Our company is about to go live with Servicenow, and I've came across this feature of visual task boards.Testing purposes at this time and I'm unable to find any option to delete comments once made on a task in the f...
Sub Project Set Up
How do I add a Sub-project direct to a project in Jakarta?
Product vs Service catalog
Hi,what is the Purpose of product catalog? why it is used in servicenow?what is the difference between product catalog and service catalog?Thanks Saravanan
Creating an invoice - project
I'm searching for a way to create an invoice for a project. Is it possible to create an invoice in ServiceNOW for a project? For example, the project may have consisted of strictly labor. How could I generate an invoice for a project and charge a cus...
Resolved! Auto create monthly incident/request on Incident Table
Hi,Is it possible to automatically create an Incident every month in the Incident table. We have a requirement to automatically create an Incident for the service desk team every month (to remind them to send comms).This would be good to create from ...
Way to allow a feature_user role to add comments to an Enhancement record?
We are trying to get our operational customers more involved in using ServiceNow, but they aren't mature enough to be Product Owners. The feature_user role works fantastic aside from one thing...they cannot add comments to the Enhancements - at am ...
Resolved! Comparison between ServiceNow PPM and MS Project
Hi, I need to compare ServiceNow PPM with MS Project.Could anyone help me with this, please??.Thanks. Regards,Edu.
Resolved! Visual Task Board - vtb_task table Private tasks to be visible to the user
Hi All,Could any one of you please help me on the below query?I would like to allow a user to be able to see the lists of Private tasks that has been added by him/her on the VISUAL TASK BOARD for which he/she is the Owner. Please let us know what cha...
Demand Email notification when state changes
Hi,I am looking to have an email be sent to the stakeholders of the demand when the state changes and it is not in draft. Any help would be appreciated.Thanks.
Resolved! Can projects belong to multiple portfolios?
I was reading the documentation about this today which says: PortfolioThe primary portfolio to which this project belongs. A project can belong to multiple portfolios.but I read some where else that projects can only belong to ONE portfolio. Which st...
can I use the SetTimeout() function within a business rule, or something equivalent?
Does the SetTimeout() function work in a business rule as it does in a client script? I know there are things that will/will not work between the two. Basically I need to add a delay within a business rule before I manipulate a field. Thanks for the ...
Resolved! Burndown chart using % complete remaining instead of story completion
I have a seen a couple scrum burn down charts online that have the assignee update the percent to complete for their story. This is then used to calculate and plot the burn down chart.I know SN triggers on the story state moving to one that sets th...
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