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Visual Task Boards

I am wondering if anyone else has figured out how to have nested project tasks (subtasks) to populate all together on the task board.   I do not see an easy way to have the nested items populate out such that they can be reviewed with the overall tas...

sonja1 by Kilo Contributor
  • 4013 Views
  • 8 replies
  • 1 helpfuls

Project Request

We are new to using the Project module in ServiceNow for projects. Others within the company are currently using it to assign multi-task break/fix to their groups but this is the first for us to use it for projects. We are starting out by moving our ...

debstark by Kilo Explorer
  • 1374 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to report on sys_import_set table ?

I have added the table in glide.ui.permitted_tables property still i am not able to create a report on this table. Please suggest

arpitt by Tera Expert
  • 2875 Views
  • 13 replies
  • 1 helpfuls

Resolved! How to create "Not Start with" condition in filter

Hi all,I would like to filter out some data by using "Not start with" condition and could not find them from OOB filter options.Is there a way to apply this condition to custom filter?For example, I tried to filter the name that does not start with "...

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louisth by Kilo Contributor
  • 5927 Views
  • 2 replies
  • 0 helpfuls

User ID Length - user_name and attachment sys_created_by

All,I've come across a problem with a user not being able to upload a file to a form. After much looking around, I found out that because the user's user ID is longer than 40 characters, it couldn't save the attachment to the attachments table.I see:...

Contract, Rate card, Expense lines mean in general

Hello experts,I am new to servicenow project and i have to learn about the contract management.. Can please anyone tell me what Contract, Rate card, Expense lines mean in general??I have already used the servicenow wiki for this and i have a little b...

sanvi by Tera Expert
  • 3645 Views
  • 2 replies
  • 5 helpfuls

How are you using Project Tasks?

I'm very interested to learn how other organizations are using Project Tasks.   I would like to hear from everyone to know whether they are:maintaining the overall project plan completely within ServiceNow, ormanaging a select subset of tasks in Serv...

sonja1 by Kilo Contributor
  • 1830 Views
  • 10 replies
  • 0 helpfuls

Resolved! Time Cards Week starts on field Question

We're looking to allow our project workers the ability to create Time Cards as well as make the Week starts on field editable so they can capture things like admin work, training, etc, This would also allow them to go back and create time cards in ca...

Community Alums by Community Alums  
  • 3304 Views
  • 10 replies
  • 0 helpfuls

Document Classification in Managed Documents

Hello,I have been working with Managed Documents and have tested out different access levels. In the Wiki it states that the Classification and Audience are as follows:Classification - Defines document restriction level, such as public, restricted, o...

shernandez7 by Mega Contributor
  • 1593 Views
  • 1 replies
  • 0 helpfuls

Virus in attachment

How does SNOW   address file scanning requirement where   some end-user update the SNOW ticket with an Virus / vulnerable attachment?

Nik Amy by Tera Contributor
  • 2264 Views
  • 2 replies
  • 0 helpfuls

Exporting Test Suites/Test Cases

How would you go about exporting Test Suites/Test Cases from one instance to another? I started to create a test suite with test cases in my personal dev instance before we upgraded to Fuji (for a temporary repository) and now I would like to migrate...

christie by Kilo Explorer
  • 4607 Views
  • 5 replies
  • 1 helpfuls

Defect Report By Project

Hello,I've been looking into the PPM plugin and it's capabilities and I've run into a question I can't seem to answer.   Is it possible to report defects related to a particular project.   Is there anything OOB that does this?   I can see them at the...

dmfranko by Kilo Guru
  • 2134 Views
  • 10 replies
  • 0 helpfuls

Demand Ranking approaches

How are you all leveraging ServiceNow to rank requested projects (Demands, for those of you in Eureka))? Are you just exporting the requested projects into Excel and ranking via a spreadsheet and then manually entering a rank into a ranking field? Ar...

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