I need to pump the brakes on how we're using Project, and in order to do so I believe I need to start defaulting the Calculation from Automatic to Manual. That's easy enough, but doing so causes issues for Automatic Projects that are already create...
We have resources working on a project, and they have rate cards that tell us the cost. But our resources also have a billing rate. For example, John Doe has a cost rate of $100/hour but we bill his work to our customers at $150/hour. We would like...
When a story has a blocked reason that is very long then the task progress board initial column becomes very wide and makes the task board interface unusable. Is there a way to make the blocked reason truncate or wrap on the display to a useable size...
Hi,I have 1 clarification & 1 need.Clarification:It appears that according to the Task Delete Record ACL and Delete [Global] UI Action, that users who have project_manager role should be able to delete a Project Task from the form, but as I impersona...
We are working on implementation of the PPM module and one of the things we'd like to do is relate each project to our organizational goals. I set up the goals in our system (Instanbul) by clicking on the goal lookup icon, selecting the "New" button ...
Hello ServiceNow Gurus,I have a fairly large workflow that generates about 50 tasks, uses a couple of "branch and join", a few "wait for" conditions, "if" conditions, and a few set value conditions.During validation and at publish- the system shows t...
Is it possible to allow project users to create new project tasks? From what I understand, only users with the it_project_manager role can create project tasks. But in many instances, there are sub tasks within a project that the assigned resourc...
Please see below for the issues we're currently having. I inherited an older instance, and some recent changes seemed to have triggered PPM functionality that wasn't in place before. At this point, I'd like to just turn these things off and have ...
Hello,There is a field that I have on the incident form that I want analysts with a certain role to be able to edit when the incident has been closed. I have tried to add an ACL for the incident table on that particular field, but still people with...
Scenario:Scale Factor : 10Assessment Category: below are the metric details of Assessment category "Strategic Alignment"Input from demand and Results:Input Value of Priority: NoneFormula to calculate normalize value:Normalized value = (Input Value - ...
Hello ServiceNow Gurus,I am facing a challenge pertaining to workflows more specifically the "Wait for Condition" utility. In this case, the workflow needs to wait until the underlying PtO(Permit to Operate) record has been approved. I have create...
I have a ABC domain under TOP, this ABC domains contains 3 companies. I want to set seperate Homepage for ABC domain. When any of the companies under ABC domain logs in they need to see this Homepage.All these users from ABC domain has "itil" role , ...
If a tester uses the guided execution and uploads an attachment, where can we see the attachment? It is not in the test plan.I don't see it in Metric Results either.
When I try a create a new workflow I am now receiving the error Action not authorizedThe table I am trying to create a workflow from is the ast_contractI am an Admin and have never seen this before Any ideas?Thanks,Riaz
Hello,I'm struggling to be able to rollup my sub project costs to the parent project. OOB this doesn't seem to happen both on Helsinki or Istanbul.If we look at the OOB field "Actual Cost" I can roll this up from Project Task to Sub Project however I...
