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SPM licenses count

Tommaso2
Tera Expert

Hi all,

 

How can I count how many licenses I am currently using for SPM module?

Which roles should I check?

As far as I know for ITSM for example I need to verify if "itil" or "approver_user" role is associated to the user. If so, it means I can count it as a ITSM license.

It works similarly with SPM but with different roles?

 

I tried to use Subscription dashboard but it is clearly not updated.

 

Many thanks in advance,

Tommaso

1 REPLY 1

Community Alums
Not applicable

Hi @Tommaso2 ,

You would need to utilize Subscription Management feature to check how many SPM licenses are in use. Check out the video below, it covers Subscription Management in detail.

 

https://www.youtube.com/watch?v=QUxeEKQEksc&t=2432s 

 

go to table license_role and group by application. Then identify an application from the SPM product like "Project Portfolio Management". The column "Role Type" contains what you are looking for:

 

SandeepDutta_0-1714469967540.png