Strategic Planning Workspace Entities

MA17
Tera Contributor

I would like to see a glossary of sorts on ServiceNow's perspective around what an initatiave vs Program, Strategic Program vs Program.  How this relates to the hierarchy of Portfolio, Program, Project, Epics, Demands etc.  I would appreciate if someone can provide a link to such information.  Thanks

8 REPLIES 8

J-Paul Millet
Mega Guru

Hi

this documentation is great but it doesn’t clarify why we have the concept of program in PPM and Strategic Program in APW. There seem to be 2 different concepts. Right? It’s quite confusing. Thanks

Louis Savalli
Tera Expert

It's over a year later and I'm still trying to understand this.  ServiceNow has strategic objectives, strategic plans, strategic priorities, strategic programs, initiatives, goals, goals in the goal framework, and all of these have some degree of relationship to each other.  If there is clarity on this, I'd love to have it.

JR Laprime
Giga Guru

Would anyone from ServiceNow be willing to share some perspective on this question?  My organization is beginning to plan our roll out of SPW and having this information during the initiation phase of this effort would be crucial.