Strategic Planning Workspace - Goals Dashboard - Not aligned to parents goals

Adrien
Tera Contributor

Hi everyone,

 

I am working within the Strategic Planning Workspace with an SPM Pro license. 

 

I have created 2 goals and each goal has multiple targets. On the Goals Dashboard, the widget named "Not aligned to parent Goals" tells me that 2 goals (100% of all goals) are not aligned with parent Goals.

 

In my case, the 2 goals I created are (by definition/understanding) the parent Goals. Is there a way to let the system know that those are the parent goals so they are no longer highlighted in the dashboard as not aligned? Or am I setting the parent goal in the wrong place? I am unsure what am I missing

 

I tried to find some documentation explaining how to set up parent goals in detail but so far I have not found that info.

 

thanks in advance for your help

Regards

1 REPLY 1

Prashant_S
ServiceNow Employee
ServiceNow Employee

@Adrien  Parent goals by definition means long term goals or Company level goals which are firther broken down into subgoals. When you simply create a goal for the first time in your workspace, you would need to populate the parent goal field with some long term goal which you would have it derived from your strategic priority or so. Please see the screenshot below and you need to populate the Parent goal field in your current goal form. Please mark this solution helpful if it answers your question. If you have additional queries feel free to reach out to me on prashant.singh@servicenow.com