Test Management

[JayanthiHCL]

can someone share the best practices or process of how you use Test Management and maintain them in your org. 

How ATF is linked to Manual test 

[Ankur Bawiskar]

@JayanthiHCL 

check these links

How do I conduct effective and efficient testing?  -> From ServiceNow

What is ServiceNow Testing? Example & Best Practices 

ServiceNow Test Automation: Best Practices 

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