Hello, we are looking to bring the "notes" field into reports we do on time cards / time sheets. I haven't figured out where this field actually lives yet, as it doesn't seem to be a part of either of those tables. From what I can tell, whatever is e...
Hi, I need to create some trending reports in Service Now that show a quarter to quarter trend up to six quarters. What would be the best way to create such a dynamic report? Is it even possible? Thank you for all your support on this!
Hi Team, We are testing the agile module in our development instance. But when viewing the Agile Board, the Sprint board says "you do not have access to this board." For the module I have setup an agile group, created a release, sprints and stories w...
We are having some very impactful performance issues in our instance. We are concerned because we are on the verge of populating our CMDB with multiple data sources -- but we aren't comfortable proceeding considering the system performance is already...
Hi, We are trying to implement 'a single front door' for all our demands. To do this, I want to be able to direct end users to a landing page and have them create a demand, any type of demand. Based on the 'type' of demand, I then want the demand man...
Background: We're fairly new to the PPM module. We have several projects in flight, and I'd like to avoid anyone else going through what I just did. I was at the end of the Project (which was still in the "Execution" stage). I decided to manually cha...
Hi Everyone, ServiceNow provides OOTB functionality to create a project from a demand. And Demand appears as a related list on the project form. When a project is created from a demand any resource plans attached to the demand propagate to the projec...
Hi, I need to import data from an excel speadsheet into 2 fields of the currency type. A few of the values contain digits after the decimal point. However when i do the import, ServiceNow is rounding off the decimal points so that each new value in ...
Hello, We would like to be able to perform cost benefit analysis of a project in ServiceNow. The challenge we're facing, is the following: When costs are planned for the project CBA part, operations costs are also included for a few years after the p...
In the Program workbench, while the Cost Planned vs Actual chart is populated, the Resource Allocated vs Actual shows 0 across. The fiscal year is selected and the various projects in the Program have Resource Plans submitted for the Project Tasks. ...
Hi, We'd like to be able to rank all projects from 1 to n. Is there a way to do that? Hopefully through a visual interface. Thanks, Bob
the BR will update any record based on specified conditions only. Then why using current.update() is not a good practice ?
So Project Task Link allows you to place a Change as the child of a Project leaf node. Closing the Change will close the Project Task (if its the only child), but logging time against the change will not roll up in the same way logging time on a Pro...
Hello, I am wondering how I can change the field display value for a field in list view whenever another field changes. The CSM field is dependent on the Company of the Project, which I am using a Business Rule to generate. The CSM field is getting ...
Hi all,I have activated in my personal instance (Kingston version) a Teamspace plugin for PPM and I would like to know how can use fields inside the form for configuring Teamspace (Project Administrations --> Settings --> Teamspace).I'm able to modif...
