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Resolved! Missing tasks in time sheet portal

Hi- some resources on a project are able to see the project task in time sheet portal, while others are missing it. Any idea what may be causing this? I'm experiencing this across a number of different projects, with different resources. They were al...

selina3 by Kilo Contributor
  • 3769 Views
  • 3 replies
  • 1 helpfuls

Resolved! Demand Assessment during the Screening Phase

 We added stakeholders to demands but My Assessments & Surveys is not visible during the screen phase. Am I missing a setting or a role for the stakeholders? Thanks  

Lilia by Tera Contributor
  • 2401 Views
  • 3 replies
  • 0 helpfuls

Resolved! Is it possible to reopen a completed demand?

A colleague accidentally moved a demand from approved to completed (SN was slow, so she accidentally clicked the approve button twice, which inadvertently moved the demand to completed.)  By her doing this, the project was not created. Any thoughts? ...

Resolved! interview question

hi , am going for interview next week for 2 yrs exp plz suggest me wchich type of question or scenario they will ask for administrator.  thank you

Ashish94 by Kilo Contributor
  • 2957 Views
  • 3 replies
  • 3 helpfuls

Resolved! hide module using business rule

Hi All,I hope everyone is doing good.I am aware about the visibility section in module but I need to hide the Create New in Incident application for a specific group.I created a business rule "on before" "query" under Module table but it seems not wo...

dante3 by Mega Guru
  • 3595 Views
  • 2 replies
  • 0 helpfuls

Resolved! Reject UI Action on Demand

Hi All, Can anyone help me with the below requirement. Create 'Reject' UI Action on demand & it should appear when demand is in deferred state.Rejecting the demand should set the demand to inactive and state = reject. Also make a worknote required - ...

User177031 by Kilo Guru
  • 2879 Views
  • 7 replies
  • 1 helpfuls

Has anyone seen that the Original Task and not the Enhancement field on a Story record is updated when an Enhancement is pulled into a teams backlog via the Unified Backlog(UBL)?

We want to use the new unified backlog (UBL) vs. creating a story from each enhancement record.  However, when you create a personal backlog and add in Enhancements when individual Enhancements are pulled into a teams backlog, the story that is autom...

Wesley8 by Tera Expert
  • 1889 Views
  • 2 replies
  • 0 helpfuls

Resolved! Is separate license is required for timecard_user role?

Hello,  Could you please clarify if separate Worker licence is required to user in case timecard_user role is granted for employee who works with Incidents, Changes, Problems? As I understand role is related to ITBM, but the listed above tasks are th...

Mariia2 by Mega Contributor
  • 6134 Views
  • 1 replies
  • 5 helpfuls

Resolved! Need to update all child fields when i updated in parent field in cmdb

Hi,Any one help on below the requirement I have created a field called "Brands Supported"on "Business Service" Table.When ever user updated "brand supported" field on parent table the same value has to update on "child table" field.If user want to up...

darling by Kilo Contributor
  • 3210 Views
  • 5 replies
  • 2 helpfuls

Resolved! How to modify Allocated Resource Plans

Hello, Could you please clarify how plans that are already in the Allocated state can be modified by the resource manager? At the moment we have a lot of Allocated Resource Plans that needs to be modified due to incorrect requested data by PM initial...

Mariia2 by Mega Contributor
  • 3042 Views
  • 3 replies
  • 2 helpfuls

Resolved! Anyone edit the project go lives widget?

So I was adding widgets to a dashboard, and saw the Project management type, and there was a Go Lives thing to add.   I love it, but it shows too much and I want it to be filtered.   But I cannot find where it lives / is editable or clonable.What I f...