Unable to change view of a record from the Full Details screen of Strategic Planning Workspace

[juliebailey]

In Strategic Planning Workspace, we are unable to change the view from the Full Details for any record (Epic, Feature, Story).  It is stuck on the view for "EAP Portfolio Configuration."  We tested this in a PDI and it has the exact same behavior.

The steps to recreate the issue are list below:

1. From Strategic Planning Workspace, select a any record (e.g., Epic, Feature, or Story) and select the option for Full Details in the lower left corner of the pop over panel.
2. Select the menu from the three dots on the left side of the record type.
3. Select View from the menu list.

4. Try to select any of the other views and it will continue to keep the view for "EAP Portfolio Configuration."

Has anyone else run into this issue?  And have you found a solution that allows a different view to be selected?

[Tanushree Maiti]

Hi @juliebailey 

Refer this article and validate: KB1276673 How to resolve Workspace form view rule not applying 

Also check this post , if helps: How to configure Lists in strategic planner workspace (fka Alignment planner workspace)?

[Alpa82]

Same experience in the new Demand menu and it's records, cannot change the view manually