User Cannot View Agile Board

[MGanon]

Selected users cannot see the Agile Board. The users share similar roles and group membership as other users that can see.

Users that cannot see the Agile Board get a URL similar to:
.../nav_to.do?uri=%2F$agile_board.do%23%2Fbacklog%2F:id

Users that can see the Agile Board get a URL with a board\backlog ID

[Mamta9]

Hi,

It looks like they dont have access to any record on Agile Board thats why may be thats why it doesnt show properly.

Assign the users some story/backlog id and then check.

Regards

Mamta 

Please mark correct/helpful as applicable.

[John W5 · Accepted solution]

Actually, MGannon . . . you need to either "Share" access to your "Agile Board" to see it, or add them to your team/group that has access to the Agile Board . . . if they are going to be assigned work . . . from the dashboard.

Please mark correct/helpful as applicable.

[MGanon]

All users were already shared to the board, and members of the same team. Your instructions were correct but they just didn't work until I impersonated another user. It is possible that I needed to logout then back in and the impersonation process performed the same type of profile refresh. I'll mark you answer correct because those instructions should have worked.

[MGanon]

Assigning a user to a story has no impact.