Can you print Risk and Issue on a Program Status report
Looking to do program level status reporting but it appears I don't see how I can get risk and issues onto the status report like we have in the projects? Can someone advise and suggestions.
Forum Posts
Resolved! How can I access a demand's history via a script (Background script, fix script, or schedule script)
Hello and thank you for any help! I have a demand with a custom field called completed date. The completed date is a date field that is updated once a demand is completed/converted to a project. There was an issue in the condition with the BR that up...
Strategic Portfolio Workspace: scoring of a demand is gone after move to a project
Hello,we are in a test phase and facing the issue that a demand (pipeline for new projects) lost the score and rank after the demand entry was moved to a project.What can we do / how can we avoid this?
How to get stories or a backlog from agile 2.0 application into a free form roadmap
How do you get stories from an Agile 2.0 backlog to show in a free form roadmap in Strategic Planning Workspace Portfolio Planning?A google search returns the following: Yes, you can display Agile Stories within a free-form roadmap in ServiceNow. Thi...
Pre requisite and dependent stories
To explain the issue I'll use one example. We have two stories X and Y , when I was working on X I realize X is dependent of Y. So I when to the related list and updated Y as dependent story of X . Now as prerequisite and dependent refer for same t...
How to import a CSV file into my Project workspace area
Greetings friends, back again. I am looking to figure out how to transfer a CSV file int my ServiceNow Project workspace area. I am moving to ServiceNow's SPM and don't have access, but want to see what file types can communicate with each other.
Resolved! How to use Plugins already activated
Greetings friends, I recently installed several plugins under the SPM sections to have my own sort of makeshift SPM instance. Unfortunately I am not quite sure how to actually get to the plugins or use them together. I tried going through creator stu...
How to bulk populate Planning Item table after adding new custom field mappings
I've added new custom field mappings to the alignment integrations. These fields are already populated in the dmn_demand and pm_project tables, but are not populated in the planning item table. I tried to run a background script to just "touch" those...
Create custom Rate Model Entity
Can we create custom Rate Model Entities or we have to use from one of the 7 OOB entities (Demand, Project, Project Task, Group, Role, Resource & Resource Plan) to create Rate Model attributes?I have a requirement to create a rate model that consider...
Move project record back from transition to delivery without loosing any changes
Hi everybody,The PMO at our organisation has asked if it's possible to move a project record back from transition in to delivery without loosing any changes made to the project record after moving between the phases? Does anybody know, any advice wo...
Capacity in ppm servicenow
Hi Team,Could anyone please help me understand why, after changing a user's schedule effective from April 2025, the data is not appearing in Capacity and Availability when I check dates before April 2025 in the Resource Allocation Workbench?Please fi...
Risk State not Showing on RIDAC
On the RIDAC view on the new project workspace, the Risk State does not show, but the Risk Status does. Why wouldn't the Risk state show on this view as it does for others?
Demand and Project scoring
I'm looking for feedback and assistance with demand and project scoring. If my understanding is correct, OOB demand and project scoring doesn't include the priority value. Is my understanding correct? Also, has anyone made any scoring customizatio...
CWM: Start date format bugs out the Gantt chart view
Hello everyone, it seems that tasks that are moved around on the Gantt view result in a bug of the start and end dates. After that happens, tasks can't be moved on the Gantt view and manually inputting the dates has no impact either. The instance is...
Reconciling Vacation Time (allocated and actuals) in Resource Management
How should Resource Managers reconcile out of office/vacation time against existing allocations?Problem 1 (reconciling allocations with planned vacation time):As Resource Plans are allocated at a specific point in time, it is common that vacation/ooo...