User Role for read/view access to the Service Operations Workspace

[AN2023]

User Role for read/view access to the Service Operations Workspace

Does anyone know what role gives a non-fulfiller read/view access to the Service Operations Workspace?  This is a management type role that doesn't ever need to edit a record?

Hoping someone out there has an idea! 🙂

[Kieran Anson]

There's a few different ways, but check the below docs page which shows the default approach which might cater to your needs 

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-operation...