View Users under Manage Access in Strategic Planning Workspace

[Adam Johnson2]

Team,

I have a team member that has the roles sn_align_core.apw_admin and sn_align_core.apw_user and is an Owner / Editor of a Portfolio Plan in Strategic Planning Workspace.

When they are in a Portfolio Plan and they select the 3 dots in the upper right hand corner and see Share and permissions and can select Manage access, but when he selects this he gets the following message which doesn't not display any information.

This seems like a bug as it seems like the Owner / Editor(s) of the plan should be able to see who has access and this shouldn't be reliant on giving them elevated access.
If I grant the user_admin role they can see who has access to the plan.

Does anyone know if this is intended?

[PaulaaO]

Hi, I think this is likely a bug or there are some restrictions at the user level database, though I would expect these to also be applied in the instance where the initial selection of an user happens (when sharing the Portfolio).

I have just tested in 2 different environments, including my PDI with a user which has sn_align_core.apw_user  (not the admin one) and is an Editor (not owner) and verified Manage access hyperlink on a Portfolio Plan that has been shared with them and they can see the list of people the plan has been shared with.

Is your plugin updated to the latest version available? Sometimes this sort of bugs might get resolved like this, otherwise probably best to contact SN Support

[Adam Johnson2]

Thanks for the reply Paula

We are on the most updated version of Strategic Planning - version 4.3.2.

Based on your answer I will create a ticket with ServiceNow Support.

[PaulaaO]

No probs, it would be good to update this thread once you have an answer to the issue as it might help others.

[JrDev - Sam]

Hey Adam, what was the result from ServiceNow when you processed the ticket for this to be looked at? We are experiencing the same issue