Visual Task Board - vtb_task table Private tasks to be visible to the user

rajalakshmi12
Mega Expert

Hi All,

Could any one of you please help me on the below query?

I would like to allow a user to be able to see the lists of Private tasks that has been added by him/her on the VISUAL TASK BOARD for which he/she is the Owner. Please let us know what change will make this work?

For example : I impersonated as an ITIL user and added a new task in the Visual Task Board - but the user is not able to see the lists in the vtb_task table.

The below ACL's can be used fo reference:

The read access for the tables (vtb_task) and (vtb_card) have a function in the Script Include (VTBTaskSecurity) and (VTBBoardSecurity) respectively.

Thanks & Regards,

Rajalakshmi.

1 ACCEPTED SOLUTION

arun_vydianatha
ServiceNow Employee
ServiceNow Employee

If the board is created by the user, he will be able to directly see the vtb_task records.


If the board is not created by user, but he comes in as collaborator and adds task, he will not be able to see the vtb_task record


View solution in original post

3 REPLIES 3

arun_vydianatha
ServiceNow Employee
ServiceNow Employee

If the board is created by the user, he will be able to directly see the vtb_task records.


If the board is not created by user, but he comes in as collaborator and adds task, he will not be able to see the vtb_task record


jeremyaubin
Kilo Contributor

We are seeing this same issue with vtb_task records, in Jakarta the vtb_cards are working correctly now, they were not showing up in Istanbul.


All work fine through the Visual Task Board screen viewing boards as a board member you can see all records, but if you go to the list views vtb_card and/or vtb_task board members can't always see the list of all records.


The VTBTaskSecurity script include looks strange too.