What is the purpose of the "Normalization Input" field on the Assessment Metric Definitions records?

Adam Geil
Kilo Sage

What is the purpose of the "Normalization Input" field on the Assessment Metric Definitions records? The helper text says "Value used for normalization score" but I'm hoping someone here has a more detailed explanation for this field's purpose.

 

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6 REPLIES 6

Tabby Vos
ServiceNow Employee
ServiceNow Employee

Hi Adam,

 

This should explain it pretty well but let me know if you still have questions?   Normalization is the process of making your app or capability indicator score a relative score (1-10). 

https://docs.servicenow.com/bundle/sandiego-it-business-management/page/product/application-portfolio-management/concept/application-score-profile.html

 

Hi Tabby, thanks for responding!

I think I understand the normalization process, but I don't understand the difference between the "value" field and the "normalization input" field on the assessment metric definitions. 

Hi Tabby, thanks for responding!

I think I understand the normalization process, but I don't understand the difference between the "value" field and the "normalization input" field on the assessment metric definitions. 

Tabby Vos
ServiceNow Employee
ServiceNow Employee

Oh, I think the value is just the order of "options" in a dropdown.