Hi everyone, One question I've been asked several times and never had a good answer for is how work transitions between Project Managers with their Project Tasks to itil or sn_customerservice_agent fulfillers working elsewhere in the system. For exam...
Hi. Can anyone explain how to hide a taxonomy node? Looking here: Create taxonomy nodes (servicenow.com) there is only a "Valid to" field, which seems to do nothing when I set a date in the past. I'm still able to see these nodes in the workspace. Wi...
I have questions what is the difference of a) Program and Projects b) Project and Sub-Projects What is the best practice on managing this? Would option a better or option b better? Appreciate advice on this.
I am facing a problem with the time sheet portal. I have some time cards that belong to the category "project_work". When I try to copy them from the previous time sheet using the "Copy from previous time sheet" option, they do not get copied. Howeve...
Why is team capacity incorrect in Resource Allocation workbench? We have tried running "update resource aggregates" and "Update resource capacity" at both user and group level and it does not seem to fix it. All users in the group are assigned to 8-5...
Hi All, I have a requirement like need to restrict the all related lists on the project form for certain users listed in the fields like project manager and demand manager. if logged in user is project manager or demand manager all related lists shou...
Hi All, I've researched GenAI capabilities in SPM, but I haven't found any. All I recall seeing was a webinar about how to manage AI-related projects using PPM, or something like that. If anyone can point me in the right direction, I would really app...
For SPM, I am a beginner and I would like to know how Projects or Demands are associated with Contracts and Assets. Can you give me some clues? Thank you very much！
Is it posible (and how) to change the colors of the Gantt bars in the planning console based on custom criteria? Thanks
Hello ServiceNow Community,We setting the list layout for the APW Prioritization View on the sn_align_core_planning_item table, but I have not been able to identify how the scoring models are set on the LIST View. If you go to the sn_align_core_plann...
I'm experimenting with Resource Assignment in the Project Workspace, Portfolio Planning workspace and Resource Management Workspace. New to Resource Management in ServiceNow.I have a resource group set up and can create resource assignments on the P...
Currently using Agile 2.0 for epics/stories and tracking time on all activities with the time_worked field. We're now planning to get SPM and would appreciate advice on how to integrate our existing operations into the SPM structure with minimal disr...
What is the main difference among Resource Allocation Workbench vs. Resource Management Workspace vs. Project Workspace in Washington DC release?What could be the best option for the Resource Manager?
After Installed Strategic Planning plugin, I am not able to see the Project Portfolio Workspace, instead I am seeing Strategic Planning Workspace. What is the reason for it? I am having admin privileges on the instance.
Hi!Was just wondering if ServiceNow stores the RAG status data of projects and if there is any way to access that and analyse trends over time? When I say RAG I mean when a project status changes from green to red to amber/yellow and so on. This woul...
