Access to Dashboard

[Nithya Devi]

Security by design dashboard data is not visible after the UX component update on production.I have checked on ACL.They do have access to the Tables and data.What will be the root cause?Can anyone help me to resolve this issue.Thanks.

[Dr Atul - LNG]

Hi @Nithya Devi 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0820500

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0822623

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0823944

I think user must have access to tables else it wil not work. Or is it for all users?

[Nithya Devi]

For specific group user.They have table access.only the data on the dashboard is not visible.

[Dr Atul - LNG]

Try to reshare the dashboard again.

[Nithya Devi]