Animated .GIF Icon Images for Quick Links in ESC.

MichaelCreatura
Tera Guru

Hello,

 

When creating a 'Quick Link' and uploading an icon image, ServiceNow supports .gif files:

MichaelCreatura_0-1712331136837.png

However, when you upload a .gif file and use the 'Quick Link' on a widget on the Employee Service Center it renders it static and not as a .gif. Has anyone worked out why this is and whether the icons can be interactive as is the file type?

MichaelCreatura_1-1712331216804.png

 

Thanks, 
Michael 

 

0 REPLIES 0