Hi @Conniejoe
Yes, by impersonating a user, they can do anything wrong with the system, which will reflect in the backend, especially in production. So, in production, never give the impersonation role.
****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************
