This is my first post; Thanks in advance for any assistance. I am in the NextGen program and am trying to allow Customers to self register to my portal. I can't figure out where the record is after the "customer" fills out the External user Self Registration form. When I use preview or the try it button the form is there; I can fill it out. But where is the record created? I am cross eyed and lost-in-the-sauce. Help please.
- I installed the plug in "com.snc.external_user_self_registration"
- I reviewed this doc https://docs.servicenow.com/bundle/tokyo-platform-security/page/integrate/authentication/task/extern...
- I created the form and configured the fields on the registration form
- I have the requires user verification field unchecked
- I have not changed anything on the transformation, onboarding or advanced tabs
- I used the Icon link widget on my portal and data type URL; the URL I used is the one from the Preview Registration Form
- I have reviewed under Registration Requests and its empty
- I have reviewed the tables in the screen shot below and they are empty to
- I have explored potentially using this plug in "com.snc.user_registration" (I don't think that is what is needed)
