Hi,Looking for advise.Our Test instance is on Xanadu as we are also already doing testings before we upgrade our Production instance (currently in Vancouver) to Xanadu.However, we encountered this issue when importing the update set from Test to Pro...
THIS IS AN ARTICLE NOT A QUESTION Hi All, In last few days I encountered multiple questions where people want to know whom they should contact from ServiceNow for different purposes ex:- Now Learning Related issues/ Community Related Issues/ Partner ...
I want a popup to appear when I drag and drop an attachment onto a record. I can operate the attachment screen on the UI page, but which record should I customize when attaching by drag and drop?When attaching a file by drag and drop, I want to displ...
I attached a file to a recordbut for some reason it wasn't displayed.When I checked the attachment table I found that a record had been created with the "Name", "Content Type", "Table Name" and "Size (bytes)" fields left blank (Null).The "Table Sysid...
Hi everyone,This is my first ever clone and upgrade, and I am the sole person managing ServiceNow at my company. The previous admin left about 7 months ago, and I started 3 months ago, so I am still learning our ServiceNow setup. Exclusion List: It r...
Hi, does anyone know if it's possible to send attachments submitted with a catalog item to an email address using an action in Flow Designer? The 'Send Email' action doesn't seem to let me attach the files I retrieved with 'Get Attachments on Record....
Hi everyone,I’m looking to enroll in the ServiceNow Administration Fundamentals On-Demand course, but I’ve encountered some confusion regarding the pricing. When I tried to purchase the course, it shows a total of $615, while the official website lis...
Hello,I am having requirement , where i need to provide a link as related link in UI action, onClick the related link should open in new window PopUp way on project form.need help on this, Thanks in advance
Hello everyone,I am currently in the Servicenow Administration Fundamentals self-study course.It is about the task - Explore data structureHere I am supposed to go to :All>System Definition>TablesIn the HR Case in the “Related links” I have to look a...
"I’m not very familiar with ServiceNow, and I’m currently working on a developer instance. I’m still learning how everything works, so any guidance would be appreciated.I recently created a new account, but it is not showing up as an option in the ca...
I recently started as the Global ServiceNow Product Owner at a large global company after our instance has been in place for 4 years. I've spent 6 years between two organizations as a ServiceNow Admin team lead and the other 5 years in the ServiceNow...
Hello all, Trying to get this resolved and so far I can not resolve this. Any help will be grat The MID Server is up and running with no unresolved issues. See below: Flow Designer: Operation(Retrieve XYZ mailbox Emails./end) failed with error: ...
Hi,I’ve created a subflow in the Global scope and need to look up records from the following tables:sys_usersn_hr_core_jobsn_hr_core_positionI can successfully look up records in sys_user, but when attempting to access sn_hr_core_job, I receive the e...
Hi everyone,I'm looking for advice and best practices regarding rebooting or resetting a ServiceNow instance in a production environment.Under what circumstances should a production instance reboot be considered?What is the proper procedure to follow...
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