Hey guys, I'm trying to find a way to track everything in one spot (stories, tasks...etc.). Is there a way to pull ServiceNow Support tickets from the Support portal into my instance? Thank you, Randy
Hi, Is there any way to export/import the custom groups where the favorites are grouped in ServiceNow? Greetings, Misafir
Hi Experts, I have a problem moving a variable from Variable set into a container as shown below.I have two UI policies where the variable are configured. Please check below pictures. I tried changing the order several times but with no luck. I would...
Hello, On one of our ESC pages, we would like to show a Knowledge Article, so that it can display the content of the knowledge article. Using the "KB Article Page" widget, we get the error "article not found" how do I go about getting the article to ...
Hi, Getting Business rule Error while changing Life Cycle Stage Status using flow designer. Same is working fine manually. Error: "Error occured while updating record: Operation against file 'cmdb_ci' was aborted by Business Rule 'Validate lifecycle...
When an agent is creating an Incident - the Related Search results for knowledge uses the text from Short Description to carry out the searchCan anyone advuse how i could also filter the results based:-- *Company" in Incident Form matches "Company" i...
I spotted an issue with Person Days calculations for a couple of users in the Allocation Workbench. One of the users is not allocated for Feb 2024 and works on a 12-hour/week schedule. The calculations in hours and FTE are correct: But the calculati...
Hello, I have provided a non-itil role user in ServiceNow the report_admin role and added them to a custom ACL which restricts access to reports on a specific table. I could replicate the error when impersonating him prior to providing him the access...
Hi We are wondering how the Correlation ID filed is populated in the cmdb_ci_computer table. When I look at the list view of the table, the Correlation ID comes up blank, undefined or with a number. See image We connect to 1 SCCM. Over the lifetime...
We are reviewing skipped records in San Diego and have few P1 records related to UI Macros and UI Pages, please mention how we would know where this UI Macros and UI Pages are used, is there a quick way to find out the same and check if merging or re...
As I have bill column in my target table and i need to show the currency in JPY (ï¿¥) but by default currency is showing in dollars($). Can anyone help me how to set currency to (ï¿¥)?
Hi Experts,We are in Quebec version and we have a requirement to add a Calendar widget to our Service Portal that will display Knowledge base published for that day(must be in monthly view). I am fairly new in Service Portal and i am not sure how to...
Hello Team , I have a question. Can an order guide consists of hardware and software combination ? Please advise. RegardsMG
Hi Team, Can someone fix my instance slowness issue, it is keep on lading and not opening at all instance URL: https://dev143503.service-now.com
I cannot modify the email properties despite assigning roles and granting full permissions related to 'Email' to my user account. Any ideas or assistance would be appreciated. All the checkboxes are greyed out.
