Best Preparation for CSA exam

AdrianRaymundo
Tera Contributor

Hello Community,

 

Would like to hear your tips to prepare for my first CSA exam.

68 REPLIES 68

Edward Rosario
Mega Sage
Mega Sage

Hi Adrian, Godd luck on your exam.  I posted a few tips in this community post, that helped me when I was getting ready to take my exam. take alook, hope it helps

https://www.servicenow.com/community/sysadmin-forum/sysadmin-group-first-post/m-p/2583900#M5505

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @AdrianRaymundo 

 

Greetings!!

 

- Read the ebook 2-3 times

- Where the words are bold , consider those as important.

- Do the labs.

- During exam , try to follow what was written in book, instead of what you implemented in your project( I learn this from my experience).

- It will be easy , dont worry.

- Table names / roles / filter  are important stuff.

- In book there will be few knowledge check, do that as well.

- Nothing will come outside book, the whole paper will be from book, so it is best source of truth.

 and last watch my experience -  https://youtu.be/60KXCXXHW7M

 

Please mark my answer helpful / solution accepted , if it support and serves you.

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Created this video on basis of my personal experience in both exams. Please follow ServiceNow training and policies for better understanding. These videos are only for knowledge purposes & basic on my experience & Knowledge. LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant ...

ctcolburn
Giga Contributor

This thread is incredibly useful. I am still very new to the platform, but this is a question I have posed since the beginning. I appreciate all the replies!

LearnUseThrive
Mega Sage

Here's two diagrams I made for myself of what the different menus are called on Form view and List view. Obviously you can't open all these right-click menus at the same time, but I copied and pasted screenshots of them all onto the same image for illustrative purposes. Now, why did they break their format for what they call things for the hamburger menu? On List view it's the "List control menu" but on Form view they call it "Additional Actions." Weird, but okay.

Study these real closely and know what can be done in each. Can you find a way to filter out everything but the Priority 1 Incidents, without using the breadcrumbs??