Best Preparation for CSA exam
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06-21-2023 02:57 PM
Hello Community,
Would like to hear your tips to prepare for my first CSA exam.

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06-22-2023 05:32 PM
Hi Adrian, Godd luck on your exam. I posted a few tips in this community post, that helped me when I was getting ready to take my exam. take alook, hope it helps
https://www.servicenow.com/community/sysadmin-forum/sysadmin-group-first-post/m-p/2583900#M5505
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06-23-2023 03:42 AM
Greetings!!
- Read the ebook 2-3 times
- Where the words are bold , consider those as important.
- Do the labs.
- During exam , try to follow what was written in book, instead of what you implemented in your project( I learn this from my experience).
- It will be easy , dont worry.
- Table names / roles / filter are important stuff.
- In book there will be few knowledge check, do that as well.
- Nothing will come outside book, the whole paper will be from book, so it is best source of truth.
and last watch my experience - https://youtu.be/60KXCXXHW7M
Please mark my answer helpful / solution accepted , if it support and serves you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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07-12-2023 12:40 PM
This thread is incredibly useful. I am still very new to the platform, but this is a question I have posed since the beginning. I appreciate all the replies!
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07-15-2023 07:25 PM
Here's two diagrams I made for myself of what the different menus are called on Form view and List view. Obviously you can't open all these right-click menus at the same time, but I copied and pasted screenshots of them all onto the same image for illustrative purposes. Now, why did they break their format for what they call things for the hamburger menu? On List view it's the "List control menu" but on Form view they call it "Additional Actions." Weird, but okay.
Study these real closely and know what can be done in each. Can you find a way to filter out everything but the Priority 1 Incidents, without using the breadcrumbs??

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07-17-2023 07:06 AM
https://nowlearning.servicenow.com/lxp?id=learning_course&course_id=b668ca791be2e19413f9a6c1b24bcb76
this link should help you to get one go through