Best Preparation for CSA exam

[AdrianRaymundo]

Hello Community,

Would like to hear your tips to prepare for my first CSA exam.

[LearnUseThrive]

Here's two diagrams I made for myself of what the different menus are called on Form view and List view. Obviously you can't open all these right-click menus at the same time, but I copied and pasted screenshots of them all onto the same image for illustrative purposes. Now, why did they break their format for what they call things for the hamburger menu? On List view it's the "List control menu" but on Form view they call it "Additional Actions." Weird, but okay.

Study these real closely and know what can be done in each. Can you find a way to filter out everything but the Priority 1 Incidents, without using the breadcrumbs??

[Deepchand_Yadav]

https://nowlearning.servicenow.com/lxp?id=learning_course&course_id=b668ca791be2e19413f9a6c1b24bcb76

this link should help you to get one go through

[Dr Atul G- LNG]

Hi @AdrianRaymundo 

https://youtu.be/60KXCXXHW7M

Have look on my experience.

Please mark this response as correct or helpful or then solution accepted if it assisted you with your question.

Regards
Atul G.
Learn N Grow With Atul G

[tbbusby]

Good luck I'm scheduling mine shortly as well.  I'm watching youtube videos with people going through test exams, went through the now learning course, and go the ServiceNow Certified System Administrator (CSA) 500 questions bank by Muhammad Zeeshan Ali, and Zaqib Javed John on Kindle.

[Nicole Disbro]

Taking or retaking the ServiceNow course is important. It is all multiple choice so you will need to know details but leave room for general process of elimination! Have a webcam ready if you are taking it from home! My online testing center made me remove most everything from my walls too!