Compare instance/environment plugins

[-Mark-]

How do you track what plugins, versions etc are installed across your instances?

I can manually take the https://<instance_name>.service-now.com/xmlstats.do?include=plugins data, pull the date/version/name etc through Excel, and compare similar from other environments, but I wonder if any in the Community have come up with a smarter [more automated] way to do this?

[Bhuvan]

@-Mark- 

There are many places to check the same or similar information. It all depends on your requirements and what data related to plugin installation you want to see or track.

Below is summary of tables and information you can view,

sys_plugins	Provides installed date and activation status.
sys_plugin_log	Log files for the corresponding plugin installation.
sys_upgrade_history	Installation Start and Installation End time
sys_progress_worker	This monitors the actual plugin installation timestamp.
sys_metadata	To view the installed files.

Below knowledge article should help you further,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0678767

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0997289

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0716467

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Ankur Bawiskar]

@-Mark- 

I have used something similar by comparing the plugins table.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG · Accepted solution]

Hi @-Mark- 

There’s no automated way to do this — you’ll need to extract the data manually into an Excel sheet and then use VLOOKUP or similar functions to compare.

Also, one more thing to check: make sure both instances are on the same version. If they’re not, that could be another gap to consider before installing or comparing details.

Tables shared by @Bhuvan   is good and can be source of truth.