Conditon 'Condition: current.u_customer.changes()' in business rule
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‎08-18-2024 09:38 PM
We have a catalog item and when request is approved, it will create Story.
Then when Story is Closed, it will create Change request.
Change request is created, but there is an error: Conditon 'Condition: current.u_customer.changes()' in business rule 'Sync Customer with Affected Customers' on sc_request: REQ0501128 evaluated to null; skipping business rule
2 REPLIES 2
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‎08-18-2024 11:27 PM
Thanks for telling us. What is your question? Did you try to debug? And what were the results?
The error message tells you exactly what is going on. You need to check on what you are doing and what the BR is being used for. The 'Debug business rule' can help here.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎08-19-2024 08:43 AM - edited ‎08-19-2024 11:05 AM