CSA Test

chadwickp
Kilo Contributor

‎02-26-2026 01:26 PM

Been working in ServiceNow since 2018 and just went through the CSA course but unfortunately I have failed all 4 test. I now need to go through the whole course again and I am having trouble figuring out how to reset the CSA course. Any help would be nice. I have already submitted a ticket but no one has responded back as of yet.

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Dr Atul G- LNG
Tera Patron

‎02-27-2026 05:28 AM

Hi @chadwickp 

 

best is log a case under Now Learning --help center team can help you.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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