Hey team,
Quick question regarding preparation for the ServiceNow Certified System Administrator (CSA) exam.
I’m currently going through the CSA course and want to leverage the ServiceNow Developer Portal effectively as a hands-on sandbox alongside the training.
For those who have recently taken or passed the CSA, what is the best way to utilize the Developer Portal during study? Specifically:
Personal Developer Instance (PDI) Setup: Is there a specific release version (e.g., Washington DC / Xanadu) recommended for the current CSA blueprint, or should I stick to the latest default?
Guided Learning & Modules: Are there specific Developer Portal learning plans or lab guides that map cleanly to the CSA exam domains (User Administration, Data Schema, Automation, Incident/Change, Service Catalog)?
Instance Management: Any quick tips/best practices on managing the PDI (keeping it from hibernating, loading sample data safely) so it doesn't interrupt study flow?
Appreciate any advice or recommended workflows you used to get solid hands-on practice before taking the test!
