Display Subcategories under the main ESC dropdown

GK0188939920771
Tera Contributor

How do i amend the ServiceNow taxonomy,  to create subcategories under the main drop downs on ESC portal  to make it easier for the user to navigate

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @GK0188939920771 

 

https://www.servicenow.com/community/employee-center-forum/adding-a-new-dropdown-to-the-taxonomy-for...

https://www.servicenow.com/community/employee-center-articles/employee-center-s-mega-menu-configurat...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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AndersBGS
Tera Patron

Hi @GK0188939920771 

 

What have you done until now and where do you experience issues?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Tanushree Maiti
Kilo Patron

Hi @GK0188939920771 

 

Refer these Post /videos:

Employee center taxonomy 

https://www.youtube.com/watch?v=fiChK51Tf44

https://www.youtube.com/watch?v=gfHwOqIOUoc

https://www.youtube.com/watch?v=S6L9PZsIiis

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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