Display Subcategories under the main ESC dropdown

GK0188939920771
Tera Contributor

5 hours ago

How do i amend the ServiceNow taxonomy,  to create subcategories under the main drop downs on ESC portal  to make it easier for the user to navigate

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

5 hours ago

Hi @GK0188939920771 

 

https://www.servicenow.com/community/employee-center-forum/adding-a-new-dropdown-to-the-taxonomy-for...

https://www.servicenow.com/community/employee-center-articles/employee-center-s-mega-menu-configurat...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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AndersBGS
Tera Patron

4 hours ago

Hi @GK0188939920771 

 

What have you done until now and where do you experience issues?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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