Export all fields associated with cases created between years 2022 - 2025.

[josephspinner]

What are the Admin Level(s) and the steps that I must execute to export all fields associated with cases "CS0000000". The "Notes" pane (see attachment) contains Watchlist, ADO ID, Tracking Number, ADO Link Activities, and Original Email fields that must be included in the export too.

One issue is that I do not have access to view the table sys_journal_field, even though I enabled numerous Admin levels for my account. ServiceNow support has not responded to my inquires for 6-days, so I am reaching out here for assistance.

[josephspinner]

Thanks Ankur,

The "All fields" solution worked perfectly!!!

• https://<instance name>.service-now.com//sn_customerservice_case_list.do?CSV&sysparm_fields=ALL

Again, thanks!!!