First question

[Steven-Zhang]

How is your experience with servicenow so far?

[GlideFather]

Hi @Steven-Zhang,

welcome to ServiceNow world! It positively changed my life, not gonna lie about that :))

How's your own experience so far?

_______

Let me use this opportunity to share some resources that you might find helpful:

There are two places:

1. ServiceNow University  🎓 🧠 📚

• Get Started with ServiceNow University
• Collect badges and points to improve your rank.
• most of the content is free, but something - absolute minority - is paid,
• Enrol to Welcome to ServiceNow training and complete it then get your first cert 🏆(but hey I must warn you it’s addictive!)
• Active Learning: Are You Ready For FUNdamentals?
• Usually, the very first mainline certificate to take is Certified System Administrator (CSA), a must for pretty much any role in the whole ServiceNow ecosystem.

1. Developer Portal 💻 🛠️ 🌐

Request your PDI (Personal Developer Instance) here to master your newly gained knowledge.

• PDI is your own ServiceNow platform without a worry that you break something,
• except of AI and few more features you can try more or less everything on your own for free!
• Check the top menu for Documentations, Guides, Glossary and Connections.
• Learning, tutorials, blogs and guides

At the ServiceNow University you collect points, badges, (micro-)certifications and you earn your ranking.

The Developer portal is for further practice and technical references, the reward is that knowledge what you will take from that.

Trainings at the SN University provide temporary lab instances with pre-installed plugins and apps.

What next? Check the following three places and enrol to everything that you find interesting:

Learning plan: ServiceNow Administrator

• Build your ServiceNow administration skills to transition to application development on the Now Platform
• 13 self-paced learning modules (can be skipped)

ServiceNow University: Career Journeys

• System Admin
• App Developer
• Platform Owner
• Implementer
• Technical Project Manager
• Business Process Analyst
• Support Specialist

ServiceNow University: ServiceNow credentials

• App specialist
• Architect
• Developer
• Implementer
• Pre-sales Expert
• Sales Expert
• System Admin

🤝 Build your network of contacts to see interesting posts and events on LinkedIn, there are amazing creators and groups to learn even more.

Godspeed on your learning journey! 🤞💪

[Dr Atul G- LNG]

Hi @Steven-Zhang 

Welcome to this dedicated space tailored just for you, where you can connect with peers, express your ideas, and deepen your understanding of ServiceNow.

We're here to assist with any questions you may have, and we extend a warm welcome to the ServiceNow Community. Embrace the community spirit, fostering learning and growth together. Share your knowledge, seek answers, and contribute to discussions. You're now part of a vibrant community where continuous learning and collective growth are encouraged.

If you're ready to take the next step in your professional journey within domains like Administration, Development, Business Analysis, or Project Management, consider registering on Now Learning to embark on this enriching experience.

Few good resources:

https://developer.servicenow.com/dev.do#!/learn
https://nowlearning.servicenow.com/lxp/en/pages/servicenow
https://www.youtube.com/@ServiceNowDevProgram
https://www.youtube.com/@ServiceNowCommunity
https://www.youtube.com/@NOWsupport

or follow me , on my YouTube channel

https://www.youtube.com/@LearnNGrowTogetherwithAtulG

Join me on telegram https://t.me/learngrow_servicenow Join me on WhatsApp (BA / BPC Learning Group) https://chat.whatsapp.com/GONmmppyF3H7NWA0sRpMcq