Flow Triggers after the REQ approval

[SN2024]

Hi,

I created a new catalogue item and new flow. New flow only triggers on RITM level instead of REQ level. 

REQ level goes to approval group but I don't need approval for this catalogue item. 

I have action setup in the flow-  Update Record to Trigger " Service Catalogue>Requested item record>request"  with fields:

Approval - Approved 

and it's still not setting REQ to auto Approved state and shows error on Test: "Value of field record is not a GlideRecord" 

Can someone advise how can I skip this one item from going through the approval process on REQ level and set it to approved?

Thank you in advance for your help.

[Ankur Bawiskar]

@SN2024 

check this BR -> Cascade Request Approval to Request Item is active or not

If my response helped please mark it correct and close the thread so that it benefits future readers.