Get a Job

[ObiekweO]

Can someone get a Job with CSA (Certified System Administrator) certification only?

[Dr Atul G- LNG]

Hi @ObiekweO 

I’m a ServiceNow trainer and happy to share my thoughts on this. ServiceNow is becoming increasingly broad and deep these days, and the best way to kickstart your journey is by earning the CSA (Certified System Administrator) certification. The CSA provides a solid understanding of the platform, its terminology, and core modules. Once you get hands-on experience with the platform through CSA, you can decide on your next path.

Employers value professionals with experience across multiple modules, so it’s important to expand your knowledge and add more products to your portfolio. Consider focusing on areas like ITSM, GRC, HRSD, CSM, or SecOps.

Currently, the training is free, which is a fantastic opportunity. However, the real challenge is gaining hands-on experience. To overcome this, the ServiceNow community is an excellent resource. Dedicate at least 1-2 hours a day engaging with the community — read questions others are asking and contribute your own responses. Over time, this will improve your skills and boost your confidence.

Additionally, mastering scripting is essential if you want to become a developer. There are many courses and exercises available on developer.servicenow.com to help you practice and enhance your scripting skills, which will strengthen your portfolio.

Start with the CSA certification and then choose your next step based on your interests — whether that’s development, becoming a Business Analyst, Change Manager, or Project Manager. A solid foundation will give you the flexibility to pursue any domain you prefer.

[Sharath D]

Hi ObiekweO, 

Its recommended to have a minimum 1 - 2 years of ServiceNow Admin experience with the CSA certification to get a Job.

Thanks,

Sharath

[GlideFather]

Hi @ObiekweO,

it depends on what job, I have met many people who had no ServiceNow certification but they have experience..

so yeah, someone can get a job with CSA only but honestly it's unlikely or very very difficult. That would be more probable for an internship or some part time apprentice program..

But for developer, admin, consultant, analyst, the CSA is usually the absolute must, it can be a door opener but having more certs is always preferred... or due to the concurrency I shall say that CSA is the starting line, you should have someting more, so it's a good idea is to take micro-certifications, usually 8-15 question, 60 min, 4 attempts and it's either unproctored exam (you are alone and you can use internet) or a simulator.

So you can select micro for virtual agent, platform analytics, playbooks, UI builder, ... any feature. And CSA in combination with these can be better than CSA only.. 

Check the welcome to ServiceNow 

Also, to extend your knowlegde, navigate, select and enrol to trainings:

 Career Journeys:

• System Admin
• App Developer
• Platform Owner
• Implementer
• Technical Project Manager
• Business Process Analyst
• Support Specialist

ServiceNow credentials:

• App Specialist
• Architect
• Developer
• Implementer
• Pre-sales Expert
• Sales Expert
• System Admin

Learning Plans

• New to ServiceNow
• Citizen Developer
• ServiceNow Administrator
• Learn admin skills to move into app development.
• Includes short self-paced modules.

[Nikhil Bajaj9]

Hi @ObiekweO ,

Why not, If your basics are strong and your knowledge is good you may get job. Although it depends on the job type, what kind of job it is and what is job description. Only admin jobs are limited so if you are good in scripting then chances are high to get a job. When i got my first job i don't had any certification. Having a certification with no proper knowledge is waste and it can't guarntee that you will get a job. So go for knowledge and excellence not for only certification.