Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Get the Item field on Approval table

Pallavi65
Tera Contributor

Hi all,

 

In the Approvals table, there is a Approval for column in the list view. There are also RITMs in the approvals list.

Now, I want to get the Item field to be shown in the list view of approvals table. Because I just want to see for which catalog item the request is.

So, I have right clicked configure-list layout and when I expand the Approval for task fields, I don't see Item field available in the grid.

Can someone tell me how to get the Item field on the list view of Approvals table?

 

 

Regards,

Pallavi

5 REPLIES 5

Prince Arora
Tera Sage

@Pallavi65 ,

 

Please check :

Approval For <->  Request Item[catalog task][+]  <->  item[+] <->  name

 

PRINCE_ARORA_0-1680087342338.png

 

 

 

 

I have selected the above path in my instance and it really worked!

 

Please mark this answer as correct if it worked for you!

 

Hi Arora,

 

I see only these fields when I expand Approval for field in the list view:

Pallavi65_0-1680087903438.png

 

Regards,

Pallavi

 

@Pallavi65 ,

 

you can type there it will search for you:

steps:

select any item from the list and type "Request", it will show you the options further and the above solution is tried and tested in PDI

@Pallavi65  - Have it worked for you?