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Grouping Assignment groups in an interactive filter

I need to create an interactive filter that has :All Tech hub (list of 30 assignment groups)2/3 level (list of 50 assignment groups)ServiceDesk ( list of 6 groups)I don't want the actual "list"  to be shown I just want to choose "all tech hub", "2/3 ...

Elizabeth10 by Tera Contributor
  • 333 Views
  • 2 replies
  • 2 helpfuls

Resolved! Coveo Read Only access for Knowledge and Catalogs

I am setting up a Coveo Integration through API Oauth. The goal is to allow a crawling user accessed by Coveo to scrape knowledge articles and catalog items to be referenced in another app/interface. I was able to set up the Application Registry as w...

shelbyadams by Tera Contributor
  • 636 Views
  • 3 replies
  • 1 helpfuls

Release and change management work

Hello guys,I want to understand the process for Change and Release Management Process. What is the role of change manager.. ?How is the work related to change manager ,release process for a ServiceNow QA. Transition from a ServiceNow QA to CHANGE MAN...

Pallavi Raj by Tera Contributor
  • 267 Views
  • 1 replies
  • 0 helpfuls

Easy Scroll Calendars

Hi ServiceNow Community,I'm looking for a calendar widget that allows users to easily scroll through dates. The standard date picker can be a bit cumbersome when needing to navigate across months or years. See attachment for current calendar.Does any...

Manage database connection pool in an on premises installation

After investigating some performance issues we came across a lot of dropped SQL traffic in our firewall. Due to regulations we need to ensure that connections between the app server and db server have a max life span of 1h. We are using Mariadb and s...

Narev by Kilo Contributor
  • 646 Views
  • 1 replies
  • 0 helpfuls

Employee Center Colors

After upgrading to Yokohama a couple of weeks ago, I noticed that within a catalog item, the text under the submit button has a dark/black background. I went into the Brand Editor but didn't see anything specific for these items. Is there anywhere el...

Menalik by Tera Contributor
  • 404 Views
  • 1 replies
  • 0 helpfuls