Hide Discuss button for Inicidents form

[Marco33]

Hi All!

After Utah Upgrade I got a new button in my Incidents form called "Discuss". We are not ready to use it, so we want to hide it. I saw this is not a UI Action, so I'm not sure how to hide it.

Thanks for your help!!

[Florian8]

In case you want to hide this button only for a specific table I did this on one of my customers instance and this will solve the problem:

1. In the application menu go to declarative actions > form actions

2. Search for Action label "Open create collab chat modal" -> Choose the one applying for your app (Task table if your table is a child of it)

3. On the record you will see a related list "Action Exclusions"

4. Open that related list in a new window to have it filtered for the Action (Table name "sys_workspace_declarative_action_exclusion")

5. Create a new record with following details:

- Action assignment: keep as is

- Table: Insert the table where you want to hide it

- Exclude this table: true

- Exclude all child tables: true if you want child tables under your app table also to hide it

- View: If needed add a specific view to hide it

6. Submit the record and you should see it under the related list "Action Exclusions" in the Declarative Action

Action should be hidden now on your form.

[Florian8]

Alternatively you can create a record in table [sys_cs_collab_enabled_table] for your table and set active=false. It should also hide the button