Hide Email Attachments and Worknotes
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‎06-30-2025 05:33 AM
I have to hide Worknotes and Email Attachments and update the banner of certain records based on conditions in Workspace. Trying to implement this functionality using Access Control Lists. Please suggest any other way
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‎06-30-2025 05:49 AM
share some screenshots.
you can always use field level READ ACL on work notes and table.None READ ACL on sys_attachment table.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader