Changing The Name of My Catalog Item
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06-29-2025 05:18 PM
Hello Everyone:
I changed the name of my of my catalog item and I noticed that I had to update my flow with the information. Is there a way that it would automatically update and not require me to complete the change?
Thank you in advance.
Renee
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06-29-2025 06:02 PM
Hi @reneecampbe ,
if it's inside the flow in one of the steps (instead of hard coding the name)
one way is use a lookup record action and use filter the record with sysid and use the name of them item from there
if you are trying to change the name or any other property of the flow you will find the flow properties in sys_hub_flow table
create a BR or a flow to update the info
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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06-30-2025 03:24 PM
Thanks Kilo .
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06-29-2025 07:57 PM
It won't happen directly.
If you change the flow name it will have the same sysId of the catalog item.
Are you explicitly using Catalog item name anywhere in flow?
If yes then you will have to manually update that.
If you are simply using "Get Catalog Variables" Flow action then no impact.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-29-2025 08:46 PM
Thanks