How to change 'created by' as 'System'? Please help

[Haceena Shaik]

Hi Team,

we have  catalog item to create/insert new user in sys_user table using run script like below. If the user gets created by catalog form, the created by field needs to be changed to "System".

Run script:
var usr = new GlideRecord('sys_user);
usr.initialize();
usr.first_name = current.variables.v_first_name;
usr.last_name = current.variables.v_last_name;
usr.insert();
//for created by to 'system'
var pr=new GlideRecord('sys_user');
pr.addEncodedQuery('sys_created_by!=AD Integration User^ORsys_created_byISEMPTY^ORsys_created_byISNOTEMPTY^sys_created_onONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()sys_created_by!=AD Integration User^ORsys_created_byISEMPTY^ORsys_created_byISNOTEMPTY^sys_created_onONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()');
pr.query();
if(pr.next()){
pr.sys_created_by='System ';
pr.update();
}

[Anurag Tripathi]

Remove the lines from your script where you are adding another glide record and updating created by

Before this run script in workflow, add a timer for few seconds, this way it will not run in the user session and created will automatically have system in it.

-Anurag

[Sagar Pagar]

Hi @Haceena Shaik,

Just add a Timer activity with 3 seconds time before your Run scripts activity. It will switch teh context from user to system and will update the created by as "system".

Thanks,

Sagar Pagar

[Sagar Pagar]

Hi @Haceena Shaik,

Good day!

Have you tried by removing the 2nd GlideRecord in Run scripts & adding Timer activity?

Let us know where you stuck?

Thanks,

Sagar Pagar